WHEN WILL YOU SHIP MY ITEMS?
All items are subject to a handling period before they are dispatched.-99% of orders leave the warehouse within 2 working days.
WHEN WILL I RECEIVE MY ITEM(S)?
Single Exotic Food Products should be received within 1-2 weeks of your order date. This may be a little longer for international delivery. For other specialty, on demand & bulk order items, please allow up to 3-4 weeks delivery time as Chefoy make as per your order & requirements.
WHERE ARE MY ITEMS COMING FROM?
Although our fulfilment (processing, packaging & marketing) house is located in Faridabad-Haryana-India.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping. Please keep this in mind when receiving deliveries.
If the item was marked as a gift when purchased & shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, Chefoy will send a refund to the gift giver & he will find out about your return.
To return your product, you should mail your product to: First Floor, Plot No.-3 Badhkal Industrial Area, near Badhkal Lake, Faridabad-Haryana-121001
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over 200, you should consider using a trackable shipping service or purchasing shipping insurance. Chefoy don’t guarantee that we will receive your returned item.